Privacy Policy-
Dolly Communication CIC

Effective Date: 30/5/25

At Dolly Communication CIC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are Dolly Communication CIC is a not-for-profit organisation based in the UK. Our mission is to support horse owners through empowerment coaching and self-development tools.

2. What Information We Collect We collect personal information such as:

• Your name and email address (when you contact us or book a service)

• Your booking and payment details (processed securely by Wix or Stripe)

• Site usage data via cookies (e.g. which pages you view)

3. Why We Collect This Information

• To deliver services you have requested

• To communicate with you (e.g. confirmations, updates)

• To improve your experience on our website

• For analytics and performance monitoring

4. Cookies We use cookies to personalise content and analyse site traffic. By using our site, you consent to the use of cookies. You can manage cookies through your browser settings.

5. Third-Party Services We use secure third-party providers (e.g. Wix, Stripe, Google Meet) to deliver parts of our service. They only use your data to the extent necessary to perform these services.

6. Data Storage Your data is stored securely through Wix servers and any emails are retained within our Gmail or Wix system. We do not sell or share your data.

7. Your Rights You can:

• Request access to your data

• Ask for your data to be corrected or deleted

• Withdraw consent to future communications

Email us at info@dollycommunication.co.uk for all data-related inquiries.

8. Changes to This Policy We may update this Privacy Policy occasionally. Please review this page periodically.

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