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Terms and Conditions–
Dolly Communication CIC

Effective Date: 30/5/25

Welcome to the Dolly Communication CIC website. By accessing this site or booking services, you agree to these terms.

 1. Use of Website

This site is owned by Dolly Communication CIC. It provides access to coaching services, digital content, and educational resources.

 2. Services Offered

We provide:

  • Empowerment coaching for horse owners

  • Digital self-development tools

  • Online learning and free resources

All services are for educational and personal development purposes only. We are not a veterinary or training provider.

 3. Booking and Cancellation

  • Coaching sessions must be cancelled or rebooked at least 24 hours in advance.

  • Repeated cancellations or no-shows may lead to service refusal.

 4. Payments

All payments are processed securely through Wix or Stripe.

 5. Refunds and Cancellations​

  • We want you to feel confident in your decision to work with us.

  • Courses

  • All paid courses include a 30-day money-back guarantee. If you are not satisfied, you may request a full refund within 30 days of purchase. Upon approval, your course access will be removed and no certificate will be issued.

  • Coaching Packages:

  • Coaching packages are considered a mutual commitment. We recommend that clients take advantage of our free 30-minute discovery call before booking a package to ensure the service is a good fit. In rare cases, and only by mutual agreement, a partial refund may be offered if either party determines early on that continuing the sessions is not in the client’s best interest. No refunds will be issued once more than half the package has been used.

 6. Intellectual Property

All content on this site is the property of Dolly Communication CIC. Do not copy or reuse content without permission.

 7. Limitation of Liability

We do our best to offer accurate and supportive resources but cannot guarantee outcomes. We are not liable for how you choose to use our content or services.

 8. Governing Law

These terms are governed by UK law.

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